APM.......HOPELESS SERVICE PROVIDER.......

I booked an APM bus from jhb to dbn for the 21st of December 2019 at 13.30. Arriving at park station there was already a comotion revolving around ppl that had to wait from 8am for a bus and at 13.00 that bus had not yet arrived. After all that the bus eventually arrived and we left jhb at 14.00. At Montrose the driver tells us that we have 15 minutes to get food.......what *******. He waited there for over 45 minutes and eventually came with pizza for his meal. Some of us didnt even get food because of his 15 minute stupidity. Ppl on that bus were drinking and creating arguments on this trip. From howick into pmb and then Durban it rained. Some of us had to sit in a bus that was leaking from the roof and got wet. After arriving in dbn at 22.30 the bus liner sends an sms to say that the bus was going to be delayed from jhb. This was after us already getting to Durban. What an upside down company. Since the 21st of December 2019 until today 4th January 2020.....I have made countless calls to their offices asking for a manager and every time i called the managers were in meetings. It didnt matter what time of the day it was........i have a suggestion for you guys as APM........if you cannot look after your clients and face them in times of trouble then shut that company down. In fact......do it anyways. You guys are creating a bad name and reputation for yourselves. But one thing is for sure.......i will NEVER use your company again and will NEVER recommend it to anyone. Best of luck to you. Lee. ***