APM TRASH BUS
APM BUS SERVICE IS UTTER TRASH
We purchased bus tickets online, 5 tickets to be exact and 30min later checked that the date on the tickets was incorrect, our mistake was we wrote the 05th of July instead of the 04th July, i immediately called and was told that they dont rectify mistakes like that, we further went to the branch in park station were we were told that we need to pay a penalty of R25 PER TICKET FOR THAT MISTAKE . We paid the penalty as bad as that is we did so, yesterday one of the people leaving with us had to cancel his way so we have someone taking over that ticket we go back to park station and ask them to swap names on one ticket they claim there is no availability for 1 person on the 4th July @22h00 they go on and change all the tickets to 08H00 05th july and say sorry we did not know you meant one ticket we cannot swap that back to your initial time slot as its not available, you can try calling our call centre.
I am sickk really sick and tired of this TRASH CAN called APM BUS i have had **** with their no service ...hell service they call customer service. I will make sure that social media knows how they treat clients and never eva to recommend it anywhere.
