APM must be removed as a bus service in this country

We booked a bus for my mother and 3 kids this bus left her stranded at Matatiele Heinz Garage sending a message at 7pm that the bus has broken down and will only provide another bus in 24 hours.

Worst bus service, with no contingency plan for its passengers This bus service must be removed from South African bus services and computicket must not sell tickets to this unreliable bus service. It will leave your family stranded with no transport at night in the middle of town.