APM Busess Need to improve their services

Bus was over 2 hours late. I did not receive an SMS to advise of lateness. When I went to the kiosk I was given various excuses why the bus was late. It was 11pm I was alone at Park Station and did not feel safe at all! Went back to the kiosk and asked for ticket to be cancelled or postponed to use on another date. This was done. I paid for the last ticket on Inter Cape Bus Liner and boarded at 11:15PM for Durban. Excellent trip on Inter Cape, felt safe, comfortable seats and a toilet was provided.