Service? What Service
<p>Would pick 0 stars but don't have that chocie. No response to emails. No call backs sent an email 3 weeks ago still waiting for a reply. They have a website but that is offline most of the time. If your estate/complex goes with this provider scream at them till they change their mind or not offer fibre at all..will save you headaches in the future</p>
Hi Zaine
We are deeply saddened by the fact that you are unsatisfied with our service.
We must apologize for not responding to your complaint earlier. In our defense, the nature of our business is such that our dealings are with Homeowner’s Association members because our service is the civil workmanship within your complex that applies most aptly to them and their interest in giving their tenants the best quality of life possible. When not happy with said service, it is standard for tenants to inquire with them directly, and let them talk to the contractor on your behalf. However, your original efforts to contact us may have gone entirely unseen due to our old systems and hosting issues. We are happy to announce that as a relatively new company, we have outgrown and addressed the notable teething issues and have employed a team to address query calls from end users in hopes to help you and others with any issues in the future. Please visit the newly hosted www.apexeonconnect.com for any further information or contact details.
We began this journey with the best intentions to fast-track the much-needed reach of FTTH for more clients and will continue to endeavor to achieve this for our clients and end users. We thank you for your feedback and hope the information entailed herein, satisfies.
Sincerely,
Apexeon Connect
Hi Zaine
We are deeply saddened by the fact that you are unsatisfied with our service.
We must apologize for not responding to your complaint earlier. In our defense, the nature of our business is such that our dealings are with Homeowner’s Association members because our service is the civil workmanship within your complex that applies most aptly to them and their interest in giving their tenants the best quality of life possible. When not happy with said service, it is standard for tenants to inquire with them directly, and let them talk to the contractor on your behalf. However, your original efforts to contact us may have gone entirely unseen due to our old systems and hosting issues. We are happy to announce that as a relatively new company, we have outgrown and addressed the notable teething issues and have employed a team to address query calls from end users in hopes to help you and others with any issues in the future. Please visit the newly hosted www.apexeonconnect.com for any further information or contact details.
We began this journey with the best intentions to fast-track the much-needed reach of FTTH for more clients and will continue to endeavor to achieve this for our clients and end users. We thank you for your feedback and hope the information entailed herein, satisfies.
Sincerely,
Apexeon Connect