Rental Issues

I rented an apartment in The Quartz from the begin of 2014 which was in a poor state and we recorded same. After a while a Gym opened on the ground floor. The noise emanating from the gym became unbearable due to the dumbbells and ropes hitting the floor. We complained, with the other residents, and nothing was done. The noise was deafening, starting from 5am. Both Trafalgar and Apartmentbox did little to resolve the issue. After a year lapsed i requested another suitable apartment of choice. Ronalda was very useless and unhelpful and is capable of been a rental agent. <br> I renewed the lease for a further 6 months because i was unable to secure another place on time and I didn't want to lose my deposit. I vacated the apartment per lease agreement. The inspection was conducted and i was told by Robert that the refund will be made <br> I had to endure a long wait which part deposit was refunded , this after e-mails and a number of calls.<br> I was told the balance will be refunded after finalisinz metro bill. As of todays date the amount has not been refunded. The account statement is wrong. The accounts staff are *********** . I regret dealing with the company, from management to staff .