FF
Ferrus F
1 reviews | Active since Jun 2022
10 Jun 2022, 12:55
Very Bad service
Service pathetic after reporting car accident. No hire car was offered to me as I pay for it. I reported the accident and was told I will get a call back for Aon. No call back 30 hours later and no car. I phone Aon numerous times spend about in total 45 minutes on my phone no reply from Aon yet. Call centre takes forever to answer calls and forwards your call to next department and listens to how important customer you are but no answer.
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Aon South Africa Pty Ltd's replyOfficial
10 Jun 2022, 14:01Dear Complainant
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Aon South Africa Pty Ltd's reply10 Jun 2022, 14:01
Official
Dear Complainant
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.