HH
Hina H

1 reviews | Active since Jan 2019

11 Feb 2022, 08:46

Useless call centres!

Hi there, I have been trying for 2 whole days to get through to one of your consultants so that I can update a policy in which you guys are my brokers. It seems like such a simple task but non of your consultants seem to know what to do or they hang up on me shortly afterwards! please guys, come on, its such a simple thing!

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Replies (1)
Aon South Africa Pty Ltd
Aon South Africa Pty Ltd's reply25 Feb 2022, 12:00
Official
 Dear Complainant 

We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.