SA
Services A
1 reviews | Active since Mar 2020
02 May 2020, 16:26
Unsatisfactory service
I submitted a claim past Thursday and up to now which is Saturday no service provider contacted me. It is a geyser related claim. What the use you have a policy which covers 24 hour emergencies and they do not even honor it. I should re-look at the policy if it does not state 24 day emergencies. It is a useless policy. It is not the first time i have unsatisfactory service from them.
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Aon South Africa Pty Ltd's replyOfficial
04 May 2020, 10:19Dear Complainant
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Aon South Africa Pty Ltd's reply04 May 2020, 10:19
Official
Dear Complainant
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.