The most useless provider & *********** service

<p>Unfortunately I was forced to use their services through my previous employer however would absolutely not endorse anybody on the planet to use their services, not to mention the poor performing portfolios they have on their books. As I worked within the HR department I was aware of every mistake and lack of service provided and now that I have left the org I am yet another victim of their pathetic service.</p> <p> </p> <p>I resigned from the org more than 60 days ago and only now am I being informed that the documents needed are incorrect/incomplete. If there had been some mistake or omission from my side, HOW does it take 60+ days to pick this up? In addition, these forms are submitted through the org shared service center and then to AON. Again, how through this lengthy chain, was it not picked up??</p> <p> </p> <p>In addition, the astonishing sarcarstic and blameful emails that my financial broker and I have received from Tertia Ndlovu are completely unacceptable. She clearly does not understand the term customer service. What a disappointment and yet another example of disastrous customer relations in South Africa...letting our country down.</p> <p> </p> <p>My advice to anyone and everyone - stay away from any and all services offered by AON - not worth the effort, time and pain of dealing with their incompetence.</p>