HO
Hannes O
1 reviews | Active since Aug 2014
16 Jul 2020, 12:56
The AON call center of doom.
I phoned AON to claim n windscreen and followed up about 4 times in last 2 weeks. Today I must have spoken with about 5 different people at AON and only then received a claim number. I relised that no one that I spoke to in the last 2 weeks ever registered the claim.
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Aon South Africa Pty Ltd's replyOfficial
27 Jul 2020, 18:03Dear Complainant
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Aon South Africa Pty Ltd's reply27 Jul 2020, 18:03
Official
Dear Complainant
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.