CS
Chrystal S

1 reviews | Active since Dec 2012

05 Aug 2020, 14:54

Terrible Insurance - AON SA

Terrible service! You don't even deserve 1 star! I called in to get a quote for my new vehicle whilst being an existing customer. I tell the Agent you line is faint and he is rude and says I can see we are starting off on a bad note. Then he confirms my number to call me back and I'm still waiting????!!!!! You are also over charging me on my current insurance and no one bothers to call to revaluate premiums

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Replies (1)
Aon South Africa Pty Ltd
Aon South Africa Pty Ltd's reply08 Sept 2020, 18:32
Official
Dear Complainant

We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.