ZJ
Ziyad J
1 reviews | Active since Mar 2009
08 Mar 2023, 19:45
Still awaiting Refund
After cancelling my policy you still chose to take two months of premiums from me.
Received an apology from Noah but after days I am nowhere getting my refund back.
I am glad I have left you and have also encouraged other business partners to drop AON as well.
I have sent communication to the following people and no response
1. Noah Appalsamy 2. Brian van Heerden 3. Parisha Naidoo 4. David Kerrin
Please can I have my refund processed urgently.
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Replies (2)
Aon South Africa Pty Ltd's replyOfficial
09 Mar 2023, 14:21Dear Complainant We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Aon South Africa Pty Ltd's reply09 Mar 2023, 14:21
Official
Dear Complainant We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Aon South Africa Pty Ltd's replyOfficial
09 Mar 2023, 14:23Dear Complainant We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Aon South Africa Pty Ltd's reply09 Mar 2023, 14:23
Official
Dear Complainant We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.