SR
SOS R

1 reviews | Active since Mar 2009

14 Jan 2020, 13:20

Saving money by rejecting claims

I had a claim submitted last year (COJ) and I have just been informed it was declined as they claim the four days I was without power was as result of cable theft so coj is not seen to have been negligent in the whole matter. Well, this is ********* in my view as it is seen as hiding behind technicalities and not facts. Fact remains I lost out as a result of four days I had without power. Simple

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Replies (1)
Aon South Africa Pty Ltd
Aon South Africa Pty Ltd's reply21 Jan 2020, 11:06
Official
Dear Complainant
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution.