Rude, unhelpful, and this is my last Aon complaint

I have been with Aon since Glenrand MIB days - I think almost 10 years now. The service I have recieved has generally been less than great but my last claim just proves to me that you guys have no interest in running a good company. The person handling my claim never explained anything to me on how the process works, I had to do all the chasing and question asking to get somewhere. Listen to the recorded conversations and explain to me how that is good customer service. So rude and unfriendly. <br> <br> I have now been pushed to consider Discovery Insurance as my new Insurance company. You guys offer no loyalty rewards, increase my premiums every year, and treat me like dirt when I come to you for help (or should I say, doing the jobs I pay you to do). There is nothing you can do to keep me (although I am seriously challenged to believe you would even try or care) - so this is my swan song to your terrible service driven company.<br> <br> I was your customer. <br> <br>