Poor Service

I reported faulty plugs in the house on 12/4/24 at around 8:00 and the lady who assisted me Thato advised that a service provider will be sent to assist. There was no reference number sent to me, then at around 13:00 a lady who introduced herself as a representative appointed by AON called to check if there is someone at home and I said yes we have been home all day, she said she’ll send her technician. No one came and Thato called me around 15:00 to check if the device provider came I told her no one came since the morning, she promised to follow up which she did and advised that the service provider was held up doing work elsewhere and they’ll come.

Today is the 13/4/24 no one still came from Mukwevho Electricals and AON does not seem to be bothered, pathetic service indeed.