1 reviews | Active since Dec 2012
Poor service
I cancelled my policy on 28 September effective 1 October. The premium for October was still deducted from my account but I was told it would be refunded on about 10th October. I have called twice and be promised that my premium would be refunded. As yet I have not received my money back. Aon is holding onto money that they are not entitled to as I am currently not on cover with them. The excuse that I have received is that the person who dealt with my policy has been on leave. Not my problem! Pay back the money
Good Day,
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint.
We have referred your complaint and details to the relevant department for their urgent attention and resolution.
They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Best regards,
Good Day,
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint.
We have referred your complaint and details to the relevant department for their urgent attention and resolution.
They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Best regards,
We regret to hear that a resolution has not been reached on your complaint.
Please be advised that this matter has been sent to Stephen Visser, the former account executive and was further esclated to the manager, Caron Van Den Berg for further assistance for a resolution.
Kind Regards,
Aon
Best regards,
We regret to hear that a resolution has not been reached on your complaint.
Please be advised that this matter has been sent to Stephen Visser, the former account executive and was further esclated to the manager, Caron Van Den Berg for further assistance for a resolution.
Kind Regards,
Aon
Best regards,