Poor service

I have building insurance with AON as a result of having a bond with Investec, who originally linked the bond with Pinion Insurance (later incorporated into AON). AON has delayed the payment of an \approved\" payment unduly for the repair to my house after it was damaged in a really bad hailstorm. (The roof was badly damaged as well as windows, external lights, security fencing, and vehicles). The \"appointed\" loss adjusters got me to arrange all the quotes as they were unable to do this themselves, so they added absolutely no value in the process, and now, over a month after the storm, we are still waiting for the payment. (By comparison, OUTsurance repaired one of the hail damaged vehicles three weeks ago! - well done). It appears that AON's strategy is to delay payment as long as possible to improve their cash flow - very clever AON. You just forgot that the people paying your premiums are your customers! There is no valid excuse which can explain this delay!<br> I have waited long enough now - it is now time to advise other people not to use this Insurer as they don't do what they are supposed to do & don't pay out within a reasonable period of time! My advice : find someone who does"