BW
Barry W
1 reviews | Active since Mar 2009
24 Jan 2026, 16:20
Not Impressed
my daughter has just started working , we purchased her a new motorcycle for transport , its on her name ,now im told I cant add it to my policy, if thats the case why can my wifes car be on my policy with no issues , was told she has to open her own policy , been with you guys since 1981 , same policy number , looks like its time to change
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Aon South Africa Pty Ltd's replyOfficial
26 Jan 2026, 16:52 Good day Barry, We acknowledge receipt of your complaint. We regard this matter in the most serious light and please know that it is receiving our urgent attention. You will be contacted shortly to resolve this complaint. Kindly note that if the complaint is not resolved within 6 (six) weeks hereof or if the complaint is not resolved to your satisfaction, you have the right to proceed to lodge a complaint with the relevant ombudsman within 6 (six) months hereof. For complaints which relate to the “Advice” or “Intermediary service” rendered by your broker : Details of the FAIS Ombudsman are as follows: | Physical Address: Postal address: Tel: Fax: Email: Web: | 125 Dallas Avenue, Menlyn Central, Waterkloof Glen, Pretoria 0010 PO Box 41, Menlyn Park, 0063 +***0 / +***86 *** *** www.faisombud.co.za For complaints which relate to the “Insurance Product” Details for the National Financial Ombud Scheme South Africa (NFOSA) are as follows: | Address: Tel: Email: Web: | Johannesburg - 110 Oxford Rd, Houghton Estate, Gauteng, 2198. Cape Town - Claremont Central Building, 6th Floor, 6 Vineyard Road, Claremont, Western Province, 7700. ******www.nfosa.co.za For complaints which relate to a “Medical Scheme”: Details for the Council of Medical Schemes are as follows: Tel: *** Email: *** Website: www.medicalschemes.co.za We have cc’d the relevant contact personnel who will investigate the complaint further. Kindly contact us with any further queries. Kind regards,
Aon Operations Compliance Team
Aon Operations Compliance Team
Aon South Africa Pty Ltd's reply26 Jan 2026, 16:52
Official
Good day Barry, We acknowledge receipt of your complaint. We regard this matter in the most serious light and please know that it is receiving our urgent attention. You will be contacted shortly to resolve this complaint. Kindly note that if the complaint is not resolved within 6 (six) weeks hereof or if the complaint is not resolved to your satisfaction, you have the right to proceed to lodge a complaint with the relevant ombudsman within 6 (six) months hereof. For complaints which relate to the “Advice” or “Intermediary service” rendered by your broker : Details of the FAIS Ombudsman are as follows: | Physical Address: Postal address: Tel: Fax: Email: Web: | 125 Dallas Avenue, Menlyn Central, Waterkloof Glen, Pretoria 0010 PO Box 41, Menlyn Park, 0063 +***0 / +***86 *** *** www.faisombud.co.za For complaints which relate to the “Insurance Product” Details for the National Financial Ombud Scheme South Africa (NFOSA) are as follows: | Address: Tel: Email: Web: | Johannesburg - 110 Oxford Rd, Houghton Estate, Gauteng, 2198. Cape Town - Claremont Central Building, 6th Floor, 6 Vineyard Road, Claremont, Western Province, 7700. ******www.nfosa.co.za For complaints which relate to a “Medical Scheme”: Details for the Council of Medical Schemes are as follows: Tel: *** Email: *** Website: www.medicalschemes.co.za We have cc’d the relevant contact personnel who will investigate the complaint further. Kindly contact us with any further queries. Kind regards,
Aon Operations Compliance Team
Aon Operations Compliance Team