DS
Dandy S
1 reviews | Active since Mar 2009
12 Jan 2022, 08:26
Not answering emails
I have emailed three times and no one is getting back to us. Need to make changes to our policy. Please investigate and advise why your staff are not answering. I see AON give standard cut and paste answers here on Hello Peter. Don't even think of doing that. I want a real answer as to why your paying customers are not getting service.
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Aon South Africa Pty Ltd's replyOfficial
13 Jan 2022, 09:45Dear Complainant
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Aon South Africa Pty Ltd's reply13 Jan 2022, 09:45
Official
Dear Complainant
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.