No service from AON

I shipped my goods through Biddulphs in South Africa internationally. On receipt of my goods, many were found to be missing.

I sent my claim to Yolandie asking questions, she never responded advising if what I had sent was sufficient.

After months I am still waiting for feedback.

Every time I email, the email is ignored unless I ask for it through Biddulphs.

I keep being advised by Yolandie this week, this week only to have to follow up gain.

Both companies, Biddulphs and AON have proven to be a waste of time and only frustration.