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sindi G

1 reviews | Active since Nov 2009

13 Jul 2015, 11:15

No correspondence or feedback on claim

For some one that has been part of the Aon group i must say i am very disappointed in which my claim is being handled, I am constantly emailing Refilwe and calling her and she never responses to my emails nor does she return my calls. This claim was submitted in March and i am still awaiting payment. I supp**** every document / photos/ Affidavits that were requested . I do not see a sense of urgency with the person handling this claim,<br> <br> Highly not impressed. You are ruining the brand, I doubt Anton would be pleased with such service. When i left there the culture was always about being a client centric organisation. Sadly in my case i am just being ignored.<br> <br> Regards<br>

0
Replies (1)
Aon South Africa Pty Ltd
Aon South Africa Pty Ltd's reply13 Jul 2015, 12:21
Official
Hello sindi123,

We acknowledge receipt of your complaint. We are investigating the merits and circumstances of your complaint and will provide you with our response within a reasonable period of time.

Kind regards,

Aon