Most *********** insurance broker on the planet!!!

Good day Jacques, We are sorry to hear of your unsatisfactory claims experience. We have noted your complaint above and it is receiving our urgent attention.  You will be contacted by the relevant person at Aon to enable us to investigate the complaint and to work to a satisfactory resolution.   Kindly note that if the complaint is not resolved within 6 (six) weeks hereof or if the complaint is not resolved to your satisfaction, you have the right to proceed to lodge a complaint with the relevant ombudsman within 6 (six) months hereof.  For complaints which relate to the “Advice” or “Intermediary service” rendered by your broker :  Details of the FAIS Ombudsman are as follows:    | Physical Address: Postal address:        Tel:        Fax:          Email:            Web:            | 125 Dallas Avenue, Menlyn Central, Waterkloof Glen, Pretoria 0010 PO Box 41, Menlyn Park, 0063 +***0 / +***86 *** ***   www.faisombud.co.za   For complaints which relate to the “Insurance Product”  Details for the National Financial Ombud Scheme South Africa (NFOSA) are as follows:    | Address:                       Tel:                 Email:             Web:              | Johannesburg - 110 Oxford Rd, Houghton Estate, Gauteng, 2198. Cape Town - Claremont Central Building, 6th Floor, 6 Vineyard Road, Claremont, Western Province, 7700. ******www.nfosa.co.za For complaints which relate to a “Medical Scheme”:  Details for the Council of Medical Schemes are as follows:  Tel:                                                                   *** Email:                                                               *** Website:                                                           www.medicalschemes.co.za  Kind regards
Aon South Africa (Pty) Ltd