LM
Lebo M

1 reviews | Active since Sept 2014

16 Mar 2016, 11:11

Insurance Claim

On the 27 of January I receoved a \release offer\" form - from AON. <br> <br> I signed, scanned and sent it back to AON on the same day.<br> <br> On the 27th February, I sent Mrs Seefane an e-mail requesting when payment would be done. As to be expected, she never rep**** to my e-mail. I followed up with another e-mail on the 11 March and to date she still has not responded.<br> <br> I have resorted to using \"Hellopeter.com\" platform out of utter desperation. This claim has been ongoing since September last year.<br> <br> I just hope that the Johannesburg Road Agency does not renew/extend their contract with AONt. They should rather engage the services of other short-term insurance companies or else they will be doing the citizens of Johannesburg a great injustice. AON's arrogance and poor customer service have no limits."

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Replies (1)
Aon South Africa Pty Ltd
Aon South Africa Pty Ltd's reply16 Mar 2016, 11:59
Official
Hello popinyana,

We acknowledge receipt of your complaint. We are investigating the merits and circumstances of your complaint and will provide you with our response within a reasonable period of time.

Kind regards,

Aon