DG
Doreen G
1 reviews | Active since Nov 2019
07 May 2020, 11:54
Ignoring our Cancellation request
We have requested for our policy to be cancelled last year already, then again at the start of 2020 as I first request was NOT successful. Get the call records or whatever you need, but this is totally unacceptable. You are STILL deducting this premium and I don't even OWN the vehicle any longer. I have been with another insurer since last year. I want my money paid back in to my account ASAP or I will take this up with the Ombudsman as a matter of urgency.
How much money do you still want to take from my account?
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Aon South Africa Pty Ltd's replyOfficial
07 May 2020, 13:15Dear Complainant
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Best regards,
Aon South Africa Pty Ltd's reply07 May 2020, 13:15
Official
Dear Complainant
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Best regards,