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murendeni M

1 reviews | Active since Apr 2014

13 Jun 2023, 08:13

House insurance cancelation

We sold our in march and we sent everything to have our house insurance cancelled, We were told not to reverse any debit order.. so that we can be refunded from the day of cancelation... now almost 3 months later our account is still being debited. Can this matter be attened to ASP. we cannot be paying for something thing that we sold.

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Replies (1)
Aon South Africa Pty Ltd
Aon South Africa Pty Ltd's reply13 Jun 2023, 14:02
Official
Dear Complainant We regret to hear about the unfortunate experience you have had and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course. 

Best regards,