VM
Vikash M
1 reviews | Active since Sept 2012
07 Oct 2020, 12:52
Gone South very quickly.
Aon insurance used to be on top of their game. Now it takes Eleanor Van Zyl months to give me quote. Had ask for a quote on my car on the 4 Sep and still have not received it. I have followed up every so often, only to be met with an apology but no quote.
What I don’t understand is, in today’s times, companies are fighting for clients. Here you have clients knocking on your door wanting to give you their money and your staff is driving them away.
Is this the way you run your company?
Also Could I please have another adviser, I would not like to deal with Eleanor Van Zyl anymore. Thank you.
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Aon South Africa Pty Ltd's replyOfficial
20 Oct 2020, 15:01 Dear Complainant
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Best regards,
Aon South Africa Pty Ltd's reply20 Oct 2020, 15:01
Official
Dear Complainant
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Best regards,