Extremely poor service received from AON

<p>Claim no: ********** 24 / ********** 473002</p> <p>Claim was logged on 29/10/2016, had to arrange own plumber to come out to the house as there are no claim advisors on duty over the weekend! Monday morning had to phone AON again, because no advisor phoned us as promised. Claim has not been finalized going into the second week. Calls are not being returned nor emails. This is the worst service received ever!</p>