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Phemelo M

1 reviews | Active since Jun 2014

16 Mar 2016, 09:50

Excellent Service

A few weeks ago I was cancelling my policy with Aon and had to get a NCB letter. I was assisted by Rasesh Singh, his service was of such high standard that I reconsidered cancelling my policy without him even having to ask/convince me to stay.<br> <br> I again called in this morning for administrative assistance what a pleasure the call was. He listens to the query and even remembers dealing with you before, really makes you feel like a valued customer. The query is handled speedily and accurately without having to be transferred from one person to the next. This is just what a person wants when calling a service provider and even more important if that service provider is in the Insurance Industry.<br> <br> Rasesh will forgive me but I will from now on make him my point contact at AON for everything.<br> <br> Thank you Rasesh and I have no doubt that everyone that has dealt with you has experienced this level of service.

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Replies (1)
Aon South Africa Pty Ltd
Aon South Africa Pty Ltd's reply16 Mar 2016, 10:15
Official
Hello phemelo01,

Thank you so much for this wonderful feedback and taking the time to let us know. We will certainly ensure that the relevant team receives recognition for living the Aon values.

Kind regards

Aon