TK
Thabo K
1 reviews | Active since Aug 2019
18 Aug 2023, 18:30
Disgusting, Shocking Service- AON and SANTAM
For a Broker you are doing pretty bad job , tje level of incompetence is beyond measure.Shocking - Managers are superior demi gods and they evade their their responsibility and accountability. AON after 15 years you have extremely dissapointed me ,I am disgusted by your attitude and arrogance, you and your insurer SANTAM. SERVICE IS *******
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Replies (2)
Aon South Africa Pty Ltd's replyOfficial
21 Aug 2023, 10:15Dear Complainant We regret to hear about the unfortunate experience you have had and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Aon South Africa Pty Ltd's reply21 Aug 2023, 10:15
Official
Dear Complainant We regret to hear about the unfortunate experience you have had and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
TK
Thabo K's updateReviewer Update
21 Aug 2023, 14:20Good Afternoon, I am a loyal Customer of yours and not a Complainant!!!! and I am still waiting for your speedy resolution on the matter and you see not to care. Your service is shocking and your Urgent means how many horses? or days? Please get your act together
TK
Thabo K's update21 Aug 2023, 14:20
Reviewer Update
Good Afternoon, I am a loyal Customer of yours and not a Complainant!!!! and I am still waiting for your speedy resolution on the matter and you see not to care. Your service is shocking and your Urgent means how many horses? or days? Please get your act together