WN
Wayne N
1 reviews | Active since Nov 2013
14 Mar 2024, 10:40
Disgusting service!
Disgusting service!
We have a 3rd party claim against one of your clients who reversed into us. Despite both us and your client contacting you to get progress on the claim we have been waiting for over a week and a half for your assessor to contact us, as this was the explained process.
Almost 2 weeks later we are still sitting with a damaged car and NO progress on the claim.
We can't get any factual feedback and we don't get any calls back for progress.
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Aon South Africa Pty Ltd's replyOfficial
19 Mar 2024, 10:48Dear Complainant We regret to hear about the unfortunate experience you have had and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Aon South Africa Pty Ltd's reply19 Mar 2024, 10:48
Official
Dear Complainant We regret to hear about the unfortunate experience you have had and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.