MM
Mathiba M
1 reviews | Active since Jul 2019
05 Jul 2019, 08:37
DISAPPOINTED OF AON BAD CUSTOMER SERVICE
We have submitted a damage report to AON about leaking gyser to AON and it is handled since last week Thursday until today we did not get help. i went to their offices in polokwane Mr Pheneus Tlamatsane then promised to give my husband feedback as he is especting it from the insurer within ten minutes. I left their offices hoping that i will get feedback but they dont contact customers unless you call or visit their offices. I am disappointed as this gyser is causing more damage to our ceiling.
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Aon South Africa Pty Ltd's replyOfficial
08 Jul 2019, 09:50 Good Day Mathibe,
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint.
We will refer your complaint and details to the relevant branch and department head, for their urgent attention and resolution.
They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Kind Regards.
We will refer your complaint and details to the relevant branch and department head, for their urgent attention and resolution.
They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Kind Regards.
Aon South Africa Pty Ltd's reply08 Jul 2019, 09:50
Official
Good Day Mathibe,
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint.
We will refer your complaint and details to the relevant branch and department head, for their urgent attention and resolution.
They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Kind Regards.
We will refer your complaint and details to the relevant branch and department head, for their urgent attention and resolution.
They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Kind Regards.