DJvR
Derick Janse van Rensburg
1 reviews | Active since Jan 2015
17 Mar 2016, 07:03
Claim submitted on 25 November 2015
After heavy rains, the paving around my pool lifted and sagged in. I reported the matter on 25 November 2015. In January 2016, they approved the claim, but can't find a contractor to fix it. After numerous calls to AON as well as their fulfillment company VandaSolve, the issue is still not resolved. After 4 months the paving is still not fixed and is getting worse. I'm afraid the pool might now start cracking as the supporting walls are moving further away from the pool.
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Aon South Africa Pty Ltd's replyOfficial
17 Mar 2016, 08:12Hello Ribbok,
We acknowledge receipt of your complaint. We are investigating the merits and circumstances of your complaint and will provide you with our response within a reasonable period of time.
Kind regards,
Aon
We acknowledge receipt of your complaint. We are investigating the merits and circumstances of your complaint and will provide you with our response within a reasonable period of time.
Kind regards,
Aon
Aon South Africa Pty Ltd's reply17 Mar 2016, 08:12
Official
Hello Ribbok,
We acknowledge receipt of your complaint. We are investigating the merits and circumstances of your complaint and will provide you with our response within a reasonable period of time.
Kind regards,
Aon
We acknowledge receipt of your complaint. We are investigating the merits and circumstances of your complaint and will provide you with our response within a reasonable period of time.
Kind regards,
Aon