AC
Alan C
1 reviews | Active since Mar 2013
08 Apr 2025, 11:10
Bouquet for AON’s Gladness Masemola
Bouquet for AON’s Gladness Masemola
I have been a client of AON Insurance Brokers and their predecessors since around 1981. Annually AON, the current Broker, send me policy related documentation (in 2025 235 pages!) and a follow up call to discuss the annual policy update. This year I had the pleasure of dealing with Ms. Gladness Masemola. What a delight! Polite; efficient; courteous; affable; thorough, are adjectives that come to mind. Well done Gladness!
AON learn from Gladness!
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Aon South Africa Pty Ltd's replyOfficial
09 Apr 2025, 10:22Hello Alan,
We are delighted to hear that you have received such commendable service from Gladness Masemola. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member's service does not go unnoticed. A copy of your compliment will be forwarded to Gladness's direct manager for further recognition.
Thank you for your business and we look forward to your continued support
We are delighted to hear that you have received such commendable service from Gladness Masemola. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member's service does not go unnoticed. A copy of your compliment will be forwarded to Gladness's direct manager for further recognition.
Thank you for your business and we look forward to your continued support
Aon South Africa Pty Ltd's reply09 Apr 2025, 10:22
Official
Hello Alan,
We are delighted to hear that you have received such commendable service from Gladness Masemola. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member's service does not go unnoticed. A copy of your compliment will be forwarded to Gladness's direct manager for further recognition.
Thank you for your business and we look forward to your continued support
We are delighted to hear that you have received such commendable service from Gladness Masemola. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member's service does not go unnoticed. A copy of your compliment will be forwarded to Gladness's direct manager for further recognition.
Thank you for your business and we look forward to your continued support