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Nicholus N

1 reviews | Active since Oct 2015

28 Oct 2015, 15:39

Billed 2 times and they cant refund my money

Hi,<br> <br> I have an Insurance with AON south Africa (Csurance) they have debited my account twice on the 26th of October and i now i have been calling them for the past week (26 October 2015) and they still haven't got back to me, the service is poor and its not with it. I was put on hold for an hour and 30 minutes and still they didn't get back to me, after today (28th October 2015) it is still the very same thing and they refuse to refund my money. <br> <br> Im really angry with this and I want my money with all the charges I have been billed for.

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Replies (1)
Aon South Africa Pty Ltd
Aon South Africa Pty Ltd's reply29 Oct 2015, 07:58
Official
Hello ntsodo,

We acknowledge receipt of your complaint. We are investigating the merits and circumstances of your complaint and will provide you with our response within a reasonable period of time.

Kind regards,

Aon