GS
Glynis S
1 reviews | Active since Jan 2022
01 Mar 2022, 18:59
Beware of Aon insurance company
We took insurance with this company on Biddulphs recommendation. What a joke. We have sent emails, pictures of damaged furniture, case number of missing furniture. The lady dealing with our claim does not give a darn. We have done everything the insurance company asked for but she still has the cheek today to ask again for photos. I wonderer how she would like to feel unsettled in a place with broken furniture, my beautiful broken piano and my priceless grandfather clock which is still missing. We paid a lot to insure our stuff but unfortunately it looks like it means nothing to staff of Aon
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Aon South Africa Pty Ltd's replyOfficial
08 Mar 2022, 10:36Dear Complainant
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
Aon South Africa Pty Ltd's reply08 Mar 2022, 10:36
Official
Dear Complainant
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.