JM
Joe M

1 reviews | Active since Jun 2016

02 Feb 2023, 19:06

Bad service to the next level

I am seriously not happy with how Aon is doing business, I was shocked this morning to see u guys deducted R1800 from my account which was never agreed by me .I was never called for my renewal to be discussed.

Thats like a 30% increase on my monthly premium . I Called but nobody helped and I was told by the message centre that phumzile will call me back.I send phumzile a email with no responds. Aon is really getting pathetic with there service ...A big No

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Replies (1)
Aon South Africa Pty Ltd
Aon South Africa Pty Ltd's reply07 Feb 2023, 15:38
Official
Dear Complainant 
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.