YA
Yvette A

1 reviews | Active since Oct 2012

23 Dec 2021, 17:16

Bad service

I contacted Aon two days ago about an issue with my geyser. They intern contacted europ assist who sent who out electricians that are so clueless that they went and came back twice without sorting the issue completely. Vincent at Aon said he would get someone to contact me but nothing happened.

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Replies (1)
Aon South Africa Pty Ltd
Aon South Africa Pty Ltd's reply10 Jan 2022, 09:38
Official
Dear Complainant

We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.