BAD INSURERER WITH WORST CUSTOMER SERVICE

Im insured with AON, Bad choice of Insuarance when you need them. Got involved in accident on 03 Jan, Insuarance could not come tow my car from accident scene, made my own plans to move car. Took them over two months for my car to be \fixed""; they ignore all communication and wont return calls or write back giving feedback on the status of the claim. This is the worst insurer ever with the worst service and turn around time. Instead of attending to my complaints as a customer they have instead increased my premium and continue to debit my account but will NOT respond to my concerns on the car being unroadworthy and not in the same condition it was inn before the accident. on calling the call centre; their agents take messages and claim somene will call back and no one ever calls back. This is the worst insuarer;im dissapointed and drained from the accident and drainned fanancially from all the expenses im accumulating on this claim and emotionally! """