GV
Giju V

1 reviews | Active since Aug 2019

03 Aug 2020, 13:41

Aon's Yawn Service level

absolute uselessness! 15th call and still not being able to speak to anyone regarding a claim. Calls gets transfered to a faint voice machine which cuts off..am hour and 30 minutes later and after at least 15 calls? Come on!!

0
Replies (1)
Aon South Africa Pty Ltd
Aon South Africa Pty Ltd's reply04 Aug 2020, 16:48
Official
Dear Complainant

We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course. 

Best regards,