AON's Nomvuyo Sitshoni kept me as their client!

I am not pleased with AON as my insurance brokers. My reasons are that on an annual basis I have to initiate discussions on the increases to my insurance that includes both vehicles, a home and contents. Last year I phoned and got hold of an agent who said he would come back to me within 24 hours – I am still waiting!

Furthermore AON Marketing – I suggest you phone through to your offices and listen through the entire reception and direction process and your ‘courtesy’ music – the sound is appalling for a ‘first world’ company. There is no excuse for this. AON Marketing do your job!

I am pleased with Nomvuyo Sitshoni an exceptional Client Service Consultant

This year, I was fortunate to get into contact with Nomvuyo Sitshoni. Nomvuyo has a superb and professional manner. Nomvuyo is efficient and effective all the time listening and hearing. Nomvuyo addressed my concerns and sent a revised schedule of insurance to me which we discussed on Thursday 25 July 2024.

Thank you Nomvuyo you are an absolute delight to deal with. You are why I have not moved from AON who took over my accounts from Glenrand MIB in 2011.