JM
Jana M

1 reviews | Active since Dec 2009

19 Sept 2022, 13:24

Aon South Africa absolutely useless.

So, Aon, Im actually amazed that you are still in business, as your call centre service is shocking and has not improved in the last 10 years. Called in today and chatted to Nosipho, that took so long to open her system asked he to call back still waiting for that call back. Called back and spoke to Suraya, and asked that we align insured vehicles to book value, she proceeded to tell me thats not possible as this can only be done once a year. Asked to speak to a Manager was told they all in meetings. So, Aon, is that fact that the alignment to book cannot take place as as result of the public been ripped-off or just plain laziness on the part of your call centre staff.

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