1 reviews | Active since Nov 2016
Aon's service is getting worse by the day
<p>I have been a Aon Client for years and I have always received oustanding service but sadly of late, Aon's service has dropped to unacceptable levels. My recent windscreen claim is probably the worst experience yet. I registered my claim and it was left at that, until I had to call to follow up, only to deal with Stella! Stella is probably the most unprofessional person I have EVER come across!!! To date, I have not received a follow up call to find out if all is in order and if PG Glass assisted me and if I'm satisfied with the service. PG Glass did not do a good job, they didn't set my windscreen correctly, my wipers are not working probably, leaving me to drive in the storm yesterday in total fear! After all the years of being a loyal Client of Aon, it is rather disappointing that I have to receive such poor service. It is not a threat but a promise that I will be moving my insurance to another company, because clearly I'm not valued at Aon</p>
Dear Valued Client,
We apologise for the experience you had but we trust this compliant was dealt with to your satisfaction.
Warmest Regards,
Aon
Dear Valued Client,
We apologise for the experience you had but we trust this compliant was dealt with to your satisfaction.
Warmest Regards,
Aon
