SY
Samantha Y
1 reviews | Active since Jan 2020
07 Jan 2020, 19:18
Aon JRA claim
I placed a claim through JRA for tyre damage in 2017. The claim was submitted through the JRA on 05/11/17. I was helped immediately and then referred to Tshepo Seduke at Aon. I dealt with him once in 2018. I have had no correspondence since. I emailed again on 02/01/2020 and got a return email saying he is no longer on the domain. As a student that money was so valuable to me. I am so disappointed in a company that I would have turned to for my insurance needs in the future.
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Aon South Africa Pty Ltd's replyOfficial
13 Jan 2020, 09:33Dear Complainant
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate and respond in due course.
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate and respond in due course.
Best regards,
Aon South Africa Pty Ltd's reply13 Jan 2020, 09:33
Official
Dear Complainant
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate and respond in due course.
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate and respond in due course.
Best regards,