AN
Angel N

1 reviews | Active since Dec 2016

16 Feb 2018, 12:49

3 months and we are still waiting for a claim payout

AON &ACSA have been playing hiding and seek with us regarding our claim since november 2017. THIS IS A TERRIBLE COMPANY WITH TERRIBLE PEOPLE PROVIDING TERRIBLE CUSTOMER SERVICE.

I CURSE THE DAY MY CAR WAS SCRATCHED BY ONE OF ACSA EMPLOYEES BECAUSE NOW I HAVE TO WAIT FOREVER FOR MY CAR TO BE FIXED.

WHAT IS WRONG WITH U PEOPLE????

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Replies (3)
AN
Angel N's update16 Feb 2018, 12:52
Reviewer Update
This Buhle from ACSA still has ***** to say this process will take long when AON marlene said on the previous email that the money should be paid by friday(today),like how much longer must it still take??? Its been 3 months now.
Aon South Africa Pty Ltd
Aon South Africa Pty Ltd's reply16 Feb 2018, 13:20
Official

Good day,

We acknowledge receipt of your complaint.

The matter has been further escalated to the claims manager for a response.

Kind Regards,

Aon

AN
Angel N's update16 Feb 2018, 13:24
Reviewer Update
Bla bla bla