1 August 2022 and still no assessor or communication
This claim has been going back and forth from the 1st of August 2022. Due to the April floods and the heavy rains in July, our house roof has started to 'cave in' and as a result, there has been numerous leaks into our home. The 1st assessor that came out to our property, did not have a ladder to even get onto the roof... spent less than 5 mins 'assessing' the damage and the rest of the time playing with my dogs. I was not happy with the outcome and asked for a new assessor and to date, no assessor has contacted us. Our province was declared as a state of disaster and the damage to our roof, is a result of the torrid rains. No one at your claims department seems to understand that. Perhaps the roof caving in will get you guys to actually get your act together?? When is this mess going to be sorted out?
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.
We regret to hear about the unfortunate experience you have had with Aon and we acknowledge receipt of your complaint. We will refer your complaint and details to the relevant department for their urgent attention and resolution. They will investigate the merits and circumstances of your complaint, as well as respond in due course.