Service charges for no services received
<p>The following Managing Technical Advisor Mr D. Henkeman visited my office in August 2016. I decided that your business plan will assist me in my business and I app**** by completing a contract and gave it by hand to Mr D. Henkeman. </p> <p>Mr Henkeman informed me that the installation can and will be done after 7 days, well nothing happened for a month. Then they came to install the handsets at the office and he explained that their company will stop the line of Telkom as we will be making use of your company. Up to date the Telkom line is still active and your companies Internet is still offline and we cannot receive any incoming calls but we can make calls on your devices. There was also a said period of 30days for trail period. Well the services was not yet received but the company already deducted the monthly installment, and this is a breach of contract because of what perspire from the 7 day installation to the "30 day trail period" that never happend due to the lack of customer service. </p> <p>Your company need to take this in a serious matter as your advisors are not giving any feedback on the matter and if you inquire he will tell you that he will inquire and give feedback. Well nothing is happening. </p> <p>I would definitely make use of your services if services can be delivered as stated by your advisor and in the given time periods.</p>