Why would AMPATH ignore a request from MA

I keep getting emails and threats from ITC and Vericred that I am in arrears with my account. I phoned Bonitas regarding this and they advised they had asked AMPATH to declare specific ICD10 codes and this wasn't done, so the bill was not paid by Bonitas, so AMPATH decided to just charge us. AMPATH assured me that they would resolve this with Bonitas... But guess what, absolutely nothing was done. When I spoke to Vericred, they said it has nothing to do with them.

Please see 2x email sent to Vericred

Good morning,

Please be advised that I did contact Bonitas and they advised(I repeat myself again) that AMPATH had incorrectly billed Bonitas, Bonitas advised ME that specific ICD10 codes were used duplicate and multiple times for different bloods done on my son. AMPATH did not supply Bonitas with specific requests, Inturn Grant had been billed for this.

Why are we doing the querying between AMPATH and Bonitas? I have escalated this to management at Bonitas Thank you Bianca

Good morning Sasha,

We are still getting treating letters from Vericred regarding the matter between Bonitas and AMPATH, AMPATH advised me 2 months ago that they would liase with Bonitas regarding the MISTAKEN ICD 10 codes they used. We are now getting threatened that if we don't pay in 28 days we will be blacklisted with the NCR Has this problem been resolved between AMPATH and Bonitas? Please advise AMPATH to do there jobs properly Thank you Bianca