1 reviews | Active since Jul 2014

31 May 2022, 19:57

********* Charlatans

This bunch of useless *********** charlatans constantly send accounts for my 92 year old mother to my wife’s phone. My wife has nothing to do with her accounts and I’ve asked repeatedly for the last 5 years to email me the statements so I can pay on my mothers behalf.

I never receive statements but threatening final warnings are sent to my wife but naming me and my ID number as owing them money. I do not personally owe AMPATH anything as have had NO blood tests done with them. They have somehow unilaterally decided that I am the Guarantor for my mother’s accounts! Since when?? I have NEVER signed as Guarantor for anything whatsoever.

The worst dishonest, *********, *********** bunch of bullies I have ever had the misfortune of trying to deal with.

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Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply01 Jun 2022, 16:02
Official
Hi Alun. Thanks for your review as all feedback provides valuable information on how we can improve our service. We apologise for this experience and will escalate this issue now to the relevant team for resolution.