1 reviews | Active since Feb 2015
********* Ampath Accounts department
Ampath handed me over to debt collectors. The problem is, they have not and cannot provide any evidence that they communicated with me in order to get the outstanding account settled. All I needed was an email to request payment. They did not do that and decided to hand me over. Be very careful when dealing with this company. All they can reply to me is that the account was overdue and was handed over. It's for an R216 outstanding amount. I get the impression they wanted their Debt collecting, partner, to benefit from accounts in arrears by handing over additional accounts where the protocol was not followed. I would've paid that amount in a heartbeat. It's not worth it to negatively impact one's credit rating with such a small amount. Ampath made sure I was not given a fair opportunity. They claimed to have sent out numerous correspondence to the patient (not me) and the patient and I do not share the same email account, hence the fields on their forms to provide contact info for the person responsible. If they don't use it, what's the point in requesting that info.
